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System Specs

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Users are required to submit system specs with any support request or bug report.

Enter Your Systems Specs

The easiest way to provide your system specs is to enter them  in the User Control Panel > System Specs. Then your system specs will be automatically entered in any support request or bug report.

You will get better, and more replies to your forum posts if you have entered your system specs, as often the answers may depend on the skin, version of MediaPortal, hardware  or ever driver versions you are using.

How to Enter or Change Your System Specifications

  1. Log in to the MediaPortal User Forums 
  2. Go to the control panel by clicking on the top left button 'User CP'

    UserCP.png
     
  3. Click 'Edit System Specification' and enter as much information as possible

    EditSysSpec.png
     
  4. When you're done, save your changes

    SystemSpecs03.jpg
     
  5. Select 'Edit Your Details'

    EditDetails.png
     
  6. Navigate to the 'Display System Specs' section on the bottom of this page, select Yes 
    in the dropdown box and save your changes afterwards.

    SystemSpecs05.jpg

From now on your system specifications can be easily viewed in the forums and will be automatically added when you start a support thread in the bug report forums.
 

SystemSpecs06.jpg SystemSpecs07.jpg




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