
All your media files, such as music, pictures, videos etc. can be stored in your Windows Documents folder, or anywhere you wish.
You can specify the locations of your media files, see Quick Setup
Several folders are used to store files for MediaPortal and the TV-Server. However, the location of these folders and files can vary depending on the OS you use.
We have used a common method of naming these folders throughout the wiki and folder or file locations are always displayed in a different font.
There are basically two main areas where files are stored, with a separate sub-folder each for MediaPortal and MediaPortal TV-Server:
Most of the files you use for MediaPortal are stored in the Program Data folder.
By default, the MediaPortal and TV Server applications are stored within a folder Team MediaPortal in your Program Files folder. However, you may have changed this during installation. The most secure way to determine the actual location is by reading the registry key.
Since the actual location varies based on your OS, the location is referred to as [programfiles]\
The easiest way to find your user files is to use the Start Menu Shortcut under Team MediaPortal > MediaPortal > User Files,
Or you may open the Configuration Tool and use the link at the top left of the screen. This link also includes sub links for:

| Folder Name | Program Data\ Folder Location | Files stored |
|---|---|---|
| Config | Team MediaPortal\MediaPortal\ | the main MediaPortal.xml and othe xml config files for all plugins as well |
| Thumbs | Team MediaPortal\MediaPortal\thumbs | all the thumb images which display in MP, such as artist, album, DVD covers, TV Channel logos ,etc. |
| Logs | Team MediaPortal\MediaPortal\logs | Log files such as configuration.log, mediaportal.log error.log, and plugin log files as well |
| Database | Team MediaPortal\MediaPortal\database | SQL (.db3) databases for Pictures, Videos, Music and many extension databases |
| Skin | Team MediaPortal\MediaPortal\skin | xmls and media or image files, usually .png format |
| Cache | Team MediaPortal\MediaPortal\cache | where packed graphics and fonts files are stored for each skin you have installed |
| TV-Server logs | Team MediaPortal\MediaPortal\TV-Server\logs | Log files for the TV-Server, such as error.log, and TV,log EPG,log etc. |
Here you can see the Folder Name and locations used to describe the different Folders where your program data is stored.
Since the actual location varies based on your OS, the location is referred to as [userdata]\...
The Cache folder is where packed textures - skin graphics and fonts - files are stored. Any changes you make to graphics or fonts or screen resolution, require you to recache graphics and fonts. See Graphics, Packed Graphics and ReCaching
The packed graphics files are located within individual skin folders in the Cache folder:
The cache folder contains a sub folder for each skin you have installed. The graphics are compressed in packedgfx*.xml files. See Packed Graphics for details.
Fonts are loaded as textures in MediaPortal, so there is a fonts subfolder, in each skin folder.
Thus, compressing or packing graphics improves graphics performance in MediaPortal. See also Graphics and Fonts.
Configuration files for MediaPortal and TV Server are stored in the Team MediaPortal folder
Since the actual location varies based on your OS, the location is referred to as [userdata] or Config folder
The Cache folder is where packed textures - skin graphics and fonts - files are stored. Any changes you make to graphics or fonts or screen resolution, require you to recache graphics and fonts. See Cache\Recache
The information contained in these log files will assist in troubleshooting your problems.
When troubleshooting, please change log verbosity to Debug level in Configuration > General settings, or use the Debug-Mode Shortcut in Start Menu Programs > Team MediaPortal > MediaPortal.
Since the actual location varies based on your OS, the location is referred to as [userdata]\logs or Logs folder
For easy access, a shortcut TV-Server Log-Files has been installed in your TV Server program group.
Since the actual location varies based on your OS, the location is referred to as [userdata]\TV-Server\logs or TV-Server logs folder
The MediaPortal Installer (DeployTool) and various other applications store extracted files in the Temporary Files folder.
Since the actual location varies based on your OS, the location is referred to as [temp]\ or Temp folder